Sometimes if you get stuck it helps me to have a screen capture of what your Photoshop or Elements work space or error looks like. Here are instructions for this:

Window: http://windows.microsoft.com/en-us/windows7/products/features/snipping-tool


Mac:

  1. Command-Shift-3
    It captures a screenshot of your entire screen.
  2. Command-Shift-4
    It turns the cursor into a crosshair, which you can drag to select a portion of your screen to capture. Release the mouse button or trackpad to take the shot.
  3. Command-Shift-4, then space bar, then click on a window
  4. Hitting the space bar turns the crosshair into a little camera icon, which you can move over any open window. Click on your desired window to take a screenshot of it. A screenshot captured by this method features a white border around the window with a bit of a drop shadow.